Booking, Deposit and Cancellation Policy
Credit card payment is required upon booking. All rooms are non-refundable once your reservation is confirmed.
The guest will be charged a prepayment of the total price of the reservation anytime.
The guest will be charged the total price of the reservation if they cancel anytime.
Check-in
Check-in at Whitney Portal Hostel And Hotel is from 3:00 PM, and check-out is until 10:00 AM.
Please note guests will receive their room entry code via email or text message on the day of arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Whitney Portal Hostel And Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Children and Extra Bed Policy
All children are welcome. One child under 18 years stays free of charge when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 2. There is no capacity for cribs in the room.
Pets
Pets are not allowed in any of the guest rooms or dorm rooms.
Parking
The following parking options are available to guests staying at Whitney Portal Hostel And Hotel (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Street parking
- Accessible parking
Current COVID Rules
Due to the coronavirus (COVID-19), make sure you’re booking this property in accordance with the destination’s local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn’t accepting guests from certain countries on dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Credit card payment is required upon booking. All rooms are non-refundable once your reservation is confirmed.
Check-in at Whitney Portal Hostel And Hotel is from 3:00 PM, and check-out is until 10:00 AM.
All children are welcome. One child under 18 years stays free of charge when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 2. There is no capacity for cribs in the room.
Pets are not allowed in any of the guest rooms or dorm rooms.
The following parking options are available to guests staying at Whitney Portal Hostel And Hotel (subject to availability):
Due to the coronavirus (COVID-19), make sure you’re booking this property in accordance with the destination’s local government guidelines, including (but not limited to) the purpose of travel and maximum group size.